We’ve been selling crystals since 1994. We opened out first store, in Christchurch, in 2007. Our current store we opened in 2013.

Yes, we sell to anyone, in New Zealand or anywhere else in the world.

You don’t need to have an account to buy from us – you can checkout as a guest. However, if you’d like to setup an account you’ll be able to login and check past orders, wishlists, and place new orders. Your address details are saved on our system to save you having to enter them again each time.

You’ll see a link in the top right of your screen to register, or if you’re buying crystals for the first time from us, you can follow the steps when you get to the checkout.

The pictures that you see on the product pages are typical of the quality of the crystals available, but is not the exact crystal that you will be receiving (unless specified). Since each crystal is unique, the sizing and quality do vary, but we take lots of time to sort our crystals and to represent the quality and size accurately. We treat our online customers as we would those in our shop – so you always receive the best piece we have available. Please note that unless otherwise specified, display stands, rulers, and other props are not included in the sale price of the photographed item.

Yes – we place each crystal or stone carefully in a bag with a label, so when they arrive to you, you’ll know which is which.

If you’re not satisfied with your crystals, you can return them and we will issue a store credit.

In the rare instance that your package should be damaged in transit, please contact us as soon as possible. All items are carefully checked by us prior to shipping and our courier company is liable for any damage during transit. We can lodge a claim on your behalf, though we’ll need photos of the item(s) and the packaging (including the courier bag) emailed to us within four days of delivery. In some instances, the courier will collect the damaged items and packaging from you, so please keep everything aside.

Yes, we accept both VISA and Mastercard payments.

It’s easy, and very safe. At checkout, you’ll have an option to select bank transfer as the method of payment. Details will be provided. You can then log into your bank’s online banking website and transfer the funds to our account. We will confirm by email when your payment appears in our account.

We charge $5 for delivery to any urban address. Rural Delivery is extra. To avoid delays and extra charges, please select the right shipping option for your address. If you’re unsure, you can check online here. If you see an RD in the address, you’ll need to select the rural delivery option.

Yes – at checkout, select the Christchurch Pickup option and we will email you to arrange pickup.

Yes, we can ship to PO Boxes using NZ Post tracked delivery.

Yes, we can ship almost anywhere in the world. Please contact us for pricing before placing an order.

We try to send out orders on the same day that we receive payment. We use an overnight courier service with NZPost for urban delivery (although in some areas it may take two days). For rural delivery, please allow an extra 2-3 days.